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If you removed the tape from the cartridge, there is no need to clean the cartridge. Replace the problem cartridge. First, choose your operating system. If the electrical outlet works, but the product still does not turn on , continue to the next solution. The Start Copy Color light is blinking.

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If it is not already lit, press the Power button to turn on the product. If the scanner bar is not movingor if the scanner light is pzc or dullthe scanner has failed.

Load paper Make sure that the paper is free of rips, dust, wrinkles, and ;sc or bent edges. Change the settings Select one of the following methods to change the paper size setting to match the print job.

See your browser’s documentation for specific instructions. Warranty removed from product: If both Start Copy lights are blinking and there is no computer message, perform the pssc below on both cartridges.

Load paper and resume the print job If the paper tray is empty, load more paper into the paper tray. If the power cord is not compatible with the product, replace the power cord with a compatible cord.


The Cartridge and Black Start Copy lights are blinking. If the Color Start Copy light is blinking, the cartridge on the left is the problem cartridge. If you are still unable to print, repeat these steps to clean and reseat the ink cartridges.

Cc3100 sure that the voltage and amperage specifications gp on the power supply match the voltage and amperage specifications printed on the HP product. Plug another appliance into the electrical outlet to make sure that the outlet works. Tri-color cartridge correctly inserted. Do not force an incompatible power cord the plug has a different shape or size than the HP c300 electrical connection into an HP product. Paper that has already been printed on.

How does HP install software and gather data? Please try again shortly. Modify your browser’s settings to allow Javascript to execute. Follow these steps to replace the ;sc cartridge.

HP Photosmart C3100 All-in-One Printer series

Do not mix different types, weights, or sizes of paper. The Power light is blinking and the Start Copy lights are on In this normal conditionthe following blinking lights pattern displays on the control panel:.

We were unable to c310 the list of drivers for your product. Check the paper There are several paper-related problems that can cause the Check Paper light to blink.


HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support

Press the Power button to turn off the product. See your browser’s documentation for specific instructions. Even though you might not have an error message displayed on the computer or the product, the troubleshooting steps and solutions are the same.

Make sure that the power cord is disconnected from the product to avoid an electrical shock. Select from the products you own. All the lights are off In this normal conditionthe following blinking lights pattern displays on the control panel:.

Clean the contacts quickly so that the cartridge is not outside the product for more than 30 minutes. Solution Wait until the product completes its start-up process before beginning any tasks.

If the error persistscontact your computer manufacturer or service center to ensure the USB port is set up and working properly. Do not pull jammed paper.