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Message 9 of 9. Message 9 of If the message “device is not ready” is shown, or the screen fails to update after 30 seconds, the disc or the drive may be bad. Message 1 of 6. There is no optical drive option to select to diagnose.

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hp dvdwbd ts-lb23l insĀ“t reading andy dvd but it reads a – HP Support Community –

If you have any solution left I will be very thankful. Any help here would be gratefully received. This topic has been archived.

Insert a disc that contains files into the drive that is having the problem. I’ve tried everything suggested except Step 5. I would like to help you with this. Message 5 of Editing the registry seems dangerous, but I’m going to try it later. I’ve got exactly the same problem with my hp dvdwbd ts-lb23l not recognising DVDs. Message 7 of I would suggest here is to run the hardware and device troubleshooter and if the issue persists, I would suggest here is to run a test on the optical drive from Hardware diagnostics.


Make sure you type the correct drive letter for the drive that contains the disc, followed by a colon: Only the upper filter was present. Note on archived topics. By using this site, you accept the Terms of Use and Rules of Participation. Message 9 of 9. I Tried it anyway. I have the same question. Do not use music CDs. The issue is not likely related to the drive or the disc. Dvdrwb the issue should remain, I suggest contacting HP support for assistance.

Thank you for posting on the HP Forums. And click on the Ts-tbb23l Thumbs up icon at the bottom of my comment.

Here is the final report http: I am having the same issue with my wifes I5 computer. Message 1 of 9.

HP DVDWBD TS-TB23L Firmware TS04 download

I tried what you said Have you done all your Windows updates? Thanks for this suggestion, however, I fell at the first post with it! Message 1 of I’ve seen other posts in the forum people have Windows not recognizing the player, but this is not my case.


For more details, dvdrwbx follow this link: Microsoft Windows 10 bit. Any help is appreciated. I just deleted the Upperfiltter but still have the same problem.